Frequently Asked Questions

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16 articles in this collection
Written by Jeff Schnitzer

If I delete a design from OrbitKit, will it delete content published at the platforms?

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Written by Jeff Schnitzer
Updated over a week ago

How should I publish adult themed designs?

What does the 'mature' setting do for designs?
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Written by Jeff Schnitzer
Updated over a week ago

Why can't I delete a blueprint, venue, or archetype?

What does "Unable to delete because it is still in use" mean?
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Written by Jeff Schnitzer
Updated over a week ago

What if I want to manually edit my exhibits?

Take complete control over artwork positioning
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Written by Jeff Schnitzer
Updated over a week ago

What resolution images should I upload to OrbitKit?

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Written by Jeff Schnitzer
Updated over a week ago

Can I make changes to exhibits at the venues after they have been published?

Or will OrbitKit overwrite that data?
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Written by Jeff Schnitzer
Updated over a week ago

I'm having trouble connecting with Airlock

What is the Chrome user identity?
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Written by Jeff Schnitzer
Updated over a week ago

How do I join the Facebook group?

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Updated over a week ago

Why do I get "No matching designs" after uploading designs?

Are my uploads missing?
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Written by Jeff Schnitzer
Updated over a week ago

How can I get help?

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Updated over a week ago

What are the states of an exhibit?

What does WAITING, PUBLISHING, READY, etc mean?
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Written by Jeff Schnitzer
Updated over a week ago

How does syncing work?

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Updated over a week ago

Do errors or resyncs count against my 20/platform/day quota?

How are exhibits scheduled?
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Written by Jeff Schnitzer
Updated over a week ago

Why is my art coming out too small on shirts?

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Written by Jeff Schnitzer
Updated over a week ago

Will OrbitKit upload faster if I create multiple venues per platform?

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Written by Jeff Schnitzer
Updated over a week ago

Sales FAQ

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Written by Jeff Schnitzer
Updated over a week ago