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Frequently Asked Questions
Frequently Asked Questions
By Jeff
1 author
26 articles
How can I get help?
How do I join the Facebook group?
Do I need gmail to use OrbitKit?
What is the difference between OrbitKit Fulfillment and OrbitKit Plus?
Managing Designs
What resolution images should I upload to OrbitKit?
Why do I get "No matching designs" after uploading designs?
How can I download my designs?
How should I publish adult themed designs?
If I delete a design from OrbitKit, will it delete content published at the platforms?
Connection Questions
Can I have more than one <POD platform> account?
Will OrbitKit Plus upload faster if I create multiple venues per platform?
I'm having trouble connecting with Airlock
How can I use multiple accounts with Airlock?
Why are my credentials bad?
Blueprints and Archetypes
How does text templating work?
Why can't I add a blueprint? Something about an existing exhibit?
Why can't I delete a blueprint, venue, or archetype?
Why is my art coming out too small on shirts?
What happens if I remove an archetype from a design?
Exhibits and Syncing
How does syncing work?
What should I do when something goes wrong?
What are the states of an exhibit?
Can I make changes to exhibits at the venues after they have been published?
What if I want to manually edit my exhibits?
Why aren't my Redbbubble/TeePublic/Teespring exhibits publishing?
Billing
How do I update my billing info?
